Cross Cultural Awareness Training

Workshops are designed for government and non-government organisations who wish to provide a more sensitive and effective service to our culturally diverse community.

If you have a group of people requiring this training our staff can come to your place of work, alternatively we hold numerous workshops throughout the year which individuals can attend. Training can be designed to suit your particular needs and we will meet with you to design a specific program.

The program is provided by people who work in the area of migrant services and have direct experience and awareness of current issues in the provision of settlement to people from non-English speaking backgrounds.

Workshops can offer the following information:

Facts

  • Diversity of the Tasmanian population
  • History of migration
  • Government policy on migration

Language and Communication

  • Overcoming communication barriers
  • Communicating across cultures
  • Translating and Interpreting Services
  • How to use interpreters effectively

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Cultural Diversity

  • Definition of culture
  • Cultural diversity
  • The impact of culture on behaviour

The Multicultural Workplace

  • Managing a culturally diverse workforce
  • Client servicing
  • Work place relations
  • Conflict resolution

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Migration and Settlement

  • Experiences of Tasmanian refugees and migrants
  • Categories of entry to Australia

Torture and Trauma

  • Effects of torture and trauma
  • Skills and knowledge essential to working with survivors of torture and trauma

Local Resources

  • How, and who to contact for specific information
  • Specialist or support services for migrants

Contact Us to find out more.

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Thank You to our Associated Agencies

University of Tasmania Multicultural Mental Health Australia Hobart FM Advocacy Tasmania Multicultural Council of Tasmania